Terms and Policies

Allergy Disclaimer

Please be aware that all ingredients are processed on the same equipment (nuts, eggs, soy, wheat, coconut, dairy, gluten).  Although we have strict processes in place to prevent cross-contact there is still a slight risk of the presence of any allergen.

Shipping & Handling

Refund Policy

River L Jax will not offer refunds or exchanges for products that meet our quality.  

Cookie flavors and texture are subjective. Please note, we do taste our baked goods daily to ensure the highest quality. Quality determination is solely at the discretion of River L Jax. Our cookies are baked from scratch with all natural ingredients. Keep in mind, variety in temperature and humidity while traveling may impact the flavor, overall design, or texture of the cookie to some degree. Please understand we cannot control changes in texture or changes in color or shape due to weather conditions